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As a consumer, if you have a credit card loan, bank loan or payment protection insurance, there’s a good chance you have been treated unfairly.
 
 

Frequently Asked Questions FAQs

 What Credit Agreements are eligible for ‘Audit’?
  • Credit Cards and Store Cards
  • Unsecured Personal Loans
  • Secured Loans
  • Consolidation Loans
  • Car Loans/Finance Agreements
  • Hire Purchase

 I am not sure if I have the original agreements anymore, can you still help?
 Is there a minimum loan amount?
 Will this affect My Credit Rating?
 Does it matter if I'm on a debt management programme?
 What if I'm no longer within the loan or policy?
 How much do you charge for your service?
 Why do you charge an upfront fee?
 Do you charge a success fee for a successful claim?
 Are there any further costs to pay?
 How long will it take to prove my case unenforceable or recover any monies?
 Will I be entitled to receive a refund of some or all of my previous loan     repayments?
 Do I need to continue to make payments on my loan/credit card?
 Can I keep using my card?
 
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