If you do not already have a referring consultant simply fill in the quick 60 second questionnaire with your details and we will assign you an expert consultant.
If you do not have a copy of your credit agreement you will need to request a copy from your lender. Contact your (CBN)Consumer Benefits Network Consultant and they will tell you how.
Our fully trained staff use detailed checklists prepared by experienced barristers to review each agreement. All our staff and Appointed Representatives are fully updated on any changes to case law.
Unlike some of our competitors we will audit cases internally before we take any form of payment. This ensures that only strong cases reach our lawyers for a full report.
Our carefully selected legal team of solicitors and barristers are all
specialists in consumer credit law.
Unlike many of our competitors we do not charge a success fee for loan and
credit card overturns. We feel it is unfair to charge a fee when our client does
not receive any money. We do however charge a fee of 25% of the total value of
the successful mis-sold PPI claims.
In the unlikely event that your claim is unsuccessful you will not have to pay
any costs incurred. The solicitor takes out an 'after the event insurance policy'
to cover their costs. If successful the nominated solicitor will recover costs
from the other side.
The litigation process is quite complex however below we have outlined the main
points for consideration in the consumer credit act. If you use our Solicitors
to arrange for your Lender to write off your unenforceable Credit Agreement, you
will not need to know which aspects of the Law your Lender has broken, our
Solicitors will deal with these matters.
Consumer Credit Act: Loan and Credit Card Overturns
The Government introduced The Consumer Credit Act 1974 in to Law, to provide
people with specific Consumer rights and to protect them from Lenders. The
Consumer Credit Act sets out very strict guidelines for the content and format
of all Credit Card, Loan and other Financial Agreements, that must be followed
by all Lenders in this Country
Government Legislation in the form of The Consumer Credit Act 1974 states that
if a Lender provides Credit using a written Agreement that does not fully comply
with certain Conditions of the Act, it becomes an unenforceable Credit
Agreement. Therefore the borrower will not need to repay the outstanding balance
and may be entitled to a refund of payments and compensation.
This area of Consumer Credit Law is relatively complex, however in simple terms
some of the areas which can make Credit Agreements become unenforceable Credit
Agreements include:
- NON PROVISION OF PRESCRIBED TERMS The Lender did not include in the
Agreement all of the information they were required to provide, in breach of The
Consumer Credit Act.
- INAPPROPRIATE EXECUTION OF AGREEMENT The Lender did not provide an
Agreement in the format allowing correct execution, in breach of The Consumer
Credit Act.
- MISCALCULATION OF Monthly Payment, Interest Rates or THE TOTAL AMOUNT
REPAYABLE The Lender did not use the correct method to calculate the Monthly
Payment, Interest Rate or the Total Amount Repayable, in breach of The Consumer
Credit Act.
- NON PROVISION OF RELEVANT DOCUMENTATION POST AGREEMENT The Lender is
unable or unwilling to provide copies of the original signed Agreement and
supplementary documentation, in breach of The Consumer Credit Act.
- NON DISCLOSURE OF COMMISSIONS OR FEES The Lender did not disclose all of
the commissions and fees they paid or received in connection with the Agreement,
in breach of The Consumer Credit Act.
- MIS-SELLING OF ANCILLARY PRODUCTS The Lender inappropriately included an
ancillary product with the Credit Agreement, in breach of The Financial Services
and Markets Act 2000.
If your credit agreement is not legally binding then the remainder of the debt
can be legally written off. Your lender can't record defaults against you should
this happen. However, that particular lender may choose not to accept your
custom in the future.
We aim to settle your claim within the shortest possible time frame. The average
time frame for the full claims process is 3-7 months. In complex cases the
process can take a little longer.